Frequently Asked Questions
Everything you need to know about SharePoint, Power Platform and working with IXI. Can't find what you're looking for? Reach out — we reply within 24 hours.
Microsoft SharePoint is a powerful platform that helps your team store, organize and share information in one secure place. Instead of scattered files and messy communication, SharePoint brings everything together — documents, collaboration and internal workflows.
- Access files anytime, anywhere
- Collaborate with your team in real time
- Build a simple internal company portal
- Streamline approvals and processes
Yes — SharePoint is highly suitable for SMEs looking to stay organized, improve collaboration and scale efficiently. It offers enterprise-level capabilities without complex infrastructure.
- Centralized document management — no more scattered files
- Easy collaboration for small teams
- Accessible from anywhere — ideal for remote/hybrid work
- Scales as your business grows
Many SMEs already have access through Microsoft 365, making it a cost-effective way to replace multiple tools in one system.
The timeline depends on your business needs and complexity:
- Basic setup: 1–2 weeks
- Standard business setup: 3–6 weeks
- Advanced / custom solutions: 2–3 months or more
Most SMEs can get started in just a few weeks, with more advanced setups scaling over time.
Yes — we seamlessly migrate your existing files from your current file server to SharePoint. We preserve folder structures, access permissions and data integrity, and help clean up and organize your files during the process so your new system is more efficient from day one.
Yes — training is provided to ensure your team can confidently use SharePoint from day one. We guide your users on uploading and managing files, collaborating with teams, and using key features like document sharing, permissions and workflows. Sessions or step-by-step onboarding — whichever fits your team.
Cost depends on your business size, number of users and required features. Every organisation has different needs, so pricing is customised based on your setup. Get in touch for a free assessment and tailored quotation.
The timeline depends on the complexity of your requirements:
- Simple automations or dashboards: 1–2 weeks
- Custom apps or workflows: 3–6 weeks
- Advanced integrated solutions: 2–3 months or more
Power Platform is built for rapid development — many businesses see results quickly, then enhance and scale over time.
Power Platform is generally cost-effective. Pricing is flexible and subscription-based, and many businesses find it more affordable since it can replace multiple tools — apps, automation, reporting — in one solution.
Power Platform doesn't replace Excel — it upgrades how your business uses data. While Excel is great for quick calculations, Power Platform turns manual spreadsheets into automated workflows, interactive dashboards and custom apps — reducing errors, improving collaboration and handling much larger, more complex processes.
No — Power Platform is designed to be low-code. Most solutions can be handled by your existing team with basic training. For advanced enhancements or integrations, technical support helps — but it's not required for regular use.
Yes — we provide ongoing support to ensure your solutions continue to run smoothly and deliver value over time. Our support includes troubleshooting, system enhancements, user assistance, performance monitoring and continuous improvements as your business evolves.
We're not just another IT vendor — we're your long-term partner.
- Microsoft Certified Partner since 2011
- Local Malaysia team for faster service
- Custom-built solutions, not just templates
- End-to-end service: consulting, implementation, support
- Enterprise solutions at SME-friendly pricing
Talk to a real human, not a chatbot.
Get a free, no-obligation consultation tailored to your business. We respond within 24 hours.
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